Terminology Tuesday!

Depending on the move, the specifics and details can get confusing. That’s why we created Terminology Tuesdays where each week we will go over five moving terms that will help you have a better understanding of your moving process. Be sure to check out our archives, we’ll be doing this each week. Enjoy!

Carrier – the moving company providing interstate transportation of household goods under whose Department of Transportation registration the shipment is moved. 

Diversion – when a customer changes the destination of their shipment after it is en route, transportation charges shall be calculated from the point of origin, to the point at which the carrier is able to effect the diversion, plus the transportation charge from the diversion point to the new destination point.

Order Number – used to identify the customer’s shipment and appears on the upper right corner of the Order for Service and the Bill of Lading. This number should be used whenever the carrier is contacted. 

Overflow – when articles to be shipped are left behind due to insufficient space on the primary van. An additional van(s) is then utilized for transportation and delivery.

Survey – performed by an agent to examine the customer’s belongings in order to develop an estimate of move charges.

Van Operator – oversees the loading, hauling and unloading of your possessions.

Terminology Tuesday!

Depending on the move, the specifics and details can get confusing. That’s why we created Terminology Tuesdays where each week we will go over five moving terms that will help you have a better understanding of your moving process. Be sure to check out our archives, we’ll be doing this each week. Enjoy!

Agent – an affiliated moving company authorized to act on behalf of the van line. The agent may handle the booking, origin, hauling and/or destination services.

Booking Agent – accepts the order for the customer’s move and registers it with the van line. The booking agent may or may not be the origin or destination agent.

Origin agent – the agent designated in the origin area to be available for preliminary readying of the shipment before movement and/or to provide information regarding the customer’s move. 

Cash on Delivery (COD) – shipments where the customer pays the moving charges at the time of delivery. For COD shipments, payment is required in cash or by traveler’s check, money order or cashier’s check. If a credit card is used, it must be arranged with the booking agent because authorization is required prior to loading. In most cases, personal checks are not accepted.

Method of Payment – payment must be in the form of cash, money order, a bank cashier’s check, traveler’s or a credit card. Credit card payment must be pre-approved prior to loading. In some cases, personal checks are not accepted.

If you’re moving across the country, relocating to Colorado, moving to Wyoming, or transferring to the east coast, we can help assist in your long distance move with our van lines. We are headquartered in Fort Collins, Colorado, but we move people across the country. We do national (and international) residential relocations and commercial moves. We even did a move to Nova Scotia, Canada! Check out our pictures from that move, it was an incredible experience. 

Van lines make it easier on you, the consumer and/or business owner when having to move your home or office long distance. We are certified and so are the people that work for us, and you can trust that we will bring you peace of mind for your long distance move, all in one piece. Have you and your wife decided to retire and move to a mountain city to ski all winter long? Are you and the family relocating to be in a warmer state because you don’t like the cold winds of Chicago? Has your office transferred you to a different office and now you need to move across the country to continue your job/career? If any of those moving situations apply to you, or someone you know, let us be your van line company. To get a free moving quote for our van lines, please contact us.